7 Questions to Ask Roofer References

Whether you’re planning a roof repair or replacement, it is important that you hire a reputable contractor who can complete the job efficiently. But to learn more about the team you’ll be working with, you must first interview their references. These are their previous customers who can provide invaluable insight into the quality of work that the roofers can provide.

As soon as you obtain a list of references from a prospective contractor, get in touch with each one and ask them these questions.

1. How Long Have You Known Them?

Ask the individual on the reference list about how long they have worked with the roofing contractor they hired. This will give you an idea of how experienced the team is. People that have been working with the roofer for a while will usually be able to give more valuable feedback as they are familiar with their work, attitude and behavior.

2. How Many Roofing Jobs Have They Completed for You?

The number of jobs completed can give you an insight into the roofer’s experience and level of expertise. Their answers will help determine how dependable the roofers are on completing all tasks to a high standard.

3. How Can You Describe the Quality of Their Work?

Find out details on how well the roofers did from start to finish. Did they clean up after themselves? Did they use high-quality products and equipment to work on your roof?

4. Were They Easy to Work With?

References can also tell you about the roofer’s attitude and behavior. The way they build rapport with their customers is essential in finding a good working relationship with your roofer of choice.

5. Can You Rate Their Communication and Customer Service?

Successful relationships require good communication. Roofers must keep customers informed and are able to respond quickly to questions, requests, and modifications. This is one of the most integral aspects to consider before ultimately deciding whether to hire the roofer or not.

6. Did They Complete the Job on Time and Within Budget?

Asking references about job completion times and costs gives you an idea of how experienced the roofer is in working with budgets, as well as their level of punctuality. Whether it’s scheduled roof maintenance or a repair, a team of professionals completes the job within the agreed time frame and budget.

7. Did They Take the Necessary Safety Precautions During the Job?

Safety should always be paramount in any construction project. Make sure to ask the references about the safety measures a roofer has taken and if they follow them consistently in all phases of the project.

Get in Touch With Us Today!

Asking roofer references these seven questions can help you make an educated decision when selecting a reliable, trustworthy and experienced company for your next roofing project. At Crown Roofing LTD, you can count on our team to provide excellent workmanship combined with high-quality roofing materials from the top industry brands. Call us today at (604) 370-6288, or fill out our contact form to schedule a consultation. We serve clients in Vancouver, Surrey and the surrounding communities.